Privacy Policy

PRIVACY STATEMENT

Last updated: December 16, 2025

Charleston Creative Media values your privacy and is committed to protecting your personal information. This Privacy Statement explains how information is collected, used, and safeguarded when you visit our website, view galleries, or make a purchase.

Information We Collect

We may collect the following information when you interact with our site or services:

• Name
• Email address
• Phone number
• Billing and shipping information
• Order and download history
• Gallery access details (such as email used to view galleries)

Payment information is processed securely through third-party providers (such as Pixieset and its payment processors). Charleston Creative Media does not store full credit card details.

How We Use Your Information

Your information is used solely to:

• Deliver digital images and products
• Process payments and orders
• Communicate about galleries, orders, or services
• Provide customer support
• Improve our services and website experience

We do not sell, rent, or trade your personal information.

Image Privacy & Gallery Access

Private galleries are protected by unique links and/or passwords. Clients are responsible for maintaining the confidentiality of their gallery access information.

Images are only shared publicly with client permission or when usage rights allow for promotional display.

Cookies & Analytics

Our website may use cookies or similar technologies to improve functionality, track site usage, and enhance user experience. You may disable cookies through your browser settings, though some features may not function properly.

Third-Party Services

We may use trusted third-party services (such as Pixieset, payment processors, email providers, or analytics tools) to operate our business. These providers only receive information necessary to perform their services and are required to safeguard your data.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. While no system is 100% secure, we strive to use industry-standard protections.

Your Rights & Access

You may request access to, correction of, or deletion of your personal information by contacting us directly, unless retention is required for legal or business purposes.

Children’s Privacy

Charleston Creative Media does not knowingly collect personal information from children under the age of 13.

Changes to This Policy

This Privacy Statement may be updated from time to time. Updates will be posted on this page with a revised date.

Contact Information

If you have questions about this Privacy Statement or how your information is handled, please contact:

Charleston Creative Media
📧derrick@charlestoncreativemedia.com
🌐 www.charlestoncreativemedia.com